How to Start Using vCons Without Changing Everything

A field guide for builders, product teams, and innovators who want smarter conversations—without ripping out what already works.

When I first explain what a vCon is—a virtualized conversation, structured, signed, and interoperable—the response I sometimes get is:

“Sounds powerful… but we just finished building our CRM.”

“We already use call recordings and AI summaries.”

“We can’t afford to rip and replace everything we’ve built.”

Good news:

You don’t have to.

This isn’t about blowing u…